Domestic Shipping

Calculation of shipping charges UPS domestic ground on all purchases is $5.

Additional freight charges
Additional freight charges are based upon weight and size. Therefore, certain items cost more to ship. The additional freight charge listed by your order subtotal is in addition to the shipping and handling charges listed in your Shopping Cart. These charges reflect our cost to ship your item(s). Additional freight, shipping and handling charges on all orders are non-refundable.

Order Processing
All orders are processed for shipment Monday through Friday only.

Canceling Orders
If you need to cancel an order that has not already been shipped, we may be able to cancel it. To do so, please call us immediately at (888) 811-8864. However, if your order has already been sent out for delivery, we will be unable to cancel it.

Arrival Times

UPS Domestic Ground Shipping
Shipment normally arrives five to seven (5-7) business days after your order has left our location (weekends excluded), provided the item is in stock. In the event that your item is not in stock, you will be otherwise notified (if you have provided us with a valid e-mail address). All UPS orders are shipped and delivered Monday through Friday only. UPS does not deliver to post office boxes.

If you have any questions, please call one of our Customer Care Associates at  (888) 811-8864 or e-mail us.

Change of Delivery Addresses.
If you need to change the delivery address on a completed order that has not shipped yet, please call us immediately at (888) 811-8864. However, if your order has already been sent out for delivery, we will be unable to change the delivery address.

Sales Tax
On orders under $5.00, sales tax is charged on total merchandise plus handling charges for orders delivered to Washington State. There is never any sales tax on orders delivered to AK, DE, MT, NH, and OR.

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